How to produce a No Show VAT Invoice after deposit has been retained

This article will explain how to attain a VAT Invoice for a reservation that has been processed as a no-show.

Please note, that the user would first need to retain any deposit attached to the reservation, and when retaining please make note of the below two fields as this will be required to produce the VAT invoice.

For retaining deposits, please click here for more information.

Once a deposit has been retained, it will raise revenue in the system but no VAT Invoice is produced at this stage.

In order to generate a VAT Invoice, a Non-Resident Account (NRA) must be created, click here for the steps to create.

Once the NRA has been created > Click Billing > Click New Charge > Use the Free Type Analysis Code section and the analysis codes used when retaining the deposit.

Enter a description, i.e. Richard Campbell - No Show - 23.10.2023, if you leave blank it will take the description of the analysis code.

Enter the Amount > Click Post

To add the deposit back on, Click Add Payment > Enter the amount by the correct PayType> Click Post

Click "Finalise", then View to choose your output format, to view the VAT Invoice.

Please note that once a VAT Invoice has been issued, this would need to be reinstated and the transactions reversed, or you will not balance.

Click on New Charge > Use the Free Type Analysis Code section and the analysis codes used when retaining the deposit > Enter the Amount but with a minus > Click Post

Click Add Payment > Enter the amount with a minus by the correct PayType> Click Post

When on a zero balance the NRA can be checked out.
Once checked out, you will receive a pop-up asking if you would like to create another, you can click No.