The Booking.com Auto Replenishment tool enables Booking.com to put a room back on sale as soon as it is cancelled.
For properties using this functionality when a cancellation happens the room will go back on to sale, the notification for the cancellation will be received by Roomlynx and then processed as follows:
- if there is zero availability, Roomlynx will send this to Booking.com and the room will be removed from sale. It is possible during this time a reservation can be made on the restocked room before Roomlynx has had chance to send the zero availability.
- if there is a close out in place but the room has availability in PMS, only the availability will go, meaning the room will continue to sell. There is a development request raised to address this
It is possible for the property, by contacting their Booking.com account manager, to request the Re-opening of Closed Rooms to be switched off (asking for Auto Replenishment to be switched off will not work) .
Auto Replenishment cannot be switched off (Cancel on Sale - Can't be switched off )
Further information is available https://partnerhelp.booking.com/hc/en-us/articles/115001359625-Auto-replenishment-%E2%80%8B
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