Notes & Logs is the third tab of the Reservation Screen. Information added here can be used for reporting. This data is visible in the reservation and follows the guests journey from arrival to check out.
Private Notes and Public Notes are standard note fields. 3 further note fields are available. They are typically called 'Food & Beverage Notes', 'Housekeeping Notes' and 'Confirmation Notes'. If connected to Guestline's Distribution Channel Manager an additional Note box called 'Roomlynx Notes' will appear on any reservation received via it. Notes appear on the Guest List reports in the Reservation Items.
Housekeeping Notes are set as a default to pull through onto the Room Status Report for the Housekeeping department.
Reservation Attributes are additional fields which can be built to allow extra information to be entered in the Reservation. Like the notes, these can be selected to appear on Guest List reports.
Under the Misc section, you can view Simple or Detailed Logs which will detail all activity on the reservation. Simple logs are viewed within the screen, whilst Detailed Logs open in a seperate window and can be viewed in several formats.
Each log entry is Timestamped against the Operators Username.