Profiles can also be created when creating a reservation using the Guest/Contact Details section.
Several of the profile fields will have red stars next to them. This indicates they are mandatory fields.
Click Save Changes.
Once the profile has been saved more options to capture information from the guest will appear.
Notes Tab – notes & details specific to this profile can be added. These notes will follow the profile to any future bookings made. You will be prompted and asked if you wish to add these notes to the reservation.
Reservations Tab – shows future, resident, checked out, cancelled, waitlist and no-show bookings including the dates, rates and total charges. In group mode this will show history across all the properties.
Statistics tab - shows profile statistics as a booker and as a guest. Highlighting average spend, average rate plan, etc.
Correspondence tab - shows all emails sent from Rezlynx to the guest.
Feedback tab – allows you to input any feedback from the guest.
Billing addresses - allows you to add three further addresses which you can use to replace the profile address on an invoice with an alternative one.
These details can be edited at any time in the future if & when necessary via Profiles > Search.
When searching for a profile, there are multiple search parameters available.
The more parameters completed, the fewer profiles will be returned.
Results will be displayed below the search parameters & the full profile can be viewed by clicking on the Profile Ref at the left hand side.