* NOTE - Our Support Portal does not like Microsoft Edge, please use Google Chrome, they get along together much better!
If you have ever called or emailed Guestline Support in the past and received email replies about your tickets, please follow the below instructions. If you have any issues setting up a new password, logging into the Support Portal, or need to register an email address for the first time, please contact Support via phone, email, or chat.
Click on "Sign in" at the top right of the Support Portal:
On this initial sign in screen, click on the “Sign In” button without entering any other information in the Email or Password fields:
On the below screen, click on “Get a new password”, do not fill in the Email or Password fields:
On the below screen, enter the email that you have used in the past when logging support tickets via email/chat or the email address you have advised us of when logging a ticket by phone:
If you entered a valid email address that you have previously used when logging a Support ticket with Guestline Support then you will receive an email to that address containing a link to verify your email and complete your registration:
Clicking on this link will allow you to setup a password against your name:
After entering your chosen password, clicking “Set password” will log you into the Support Portal.
In the future, you will be able to log into the Support Portal using this email address and password.