How to use Non-Resident Accounts (NRA's)

Non Resident Accounts (NRAs) have a variety of uses most commonly:

• Creating a No-Show Invoice
• Adding in additional items and purchases not linked to a reservation - i.e. Product purchased from reception, gift shop.

1. To create an NRA select the 'Create' button on the upper left of the screen

• Add an NRA description - Guest Name, Booking Reference and reason for the charge i.e 'No Show' 'Gift Shop Sale' is best practice
• Profile - Options - Link and add in a guest profile if a full receipt is required
• Market Segment - Select from the list of options
• Media Source - Select from the list of options
• Interface Postings Mode - Select from the list of options
• Credit Limit - Add if applicable
• PO Ref - Add if applicable

1. Select Save at the lower right of the screen.
2. To apply charges, select 'Billing' to take you to the Room Billing Screen
3. Your NRA can now be used like any other Room Account.  Click here to Understand Room Billing.
4. When on a zero balance the NRA can be checked out. 
5. Once checked out, you will received a pop up asking if you would like to create another identical NRA.