Rate Plan Restrictions

The Restrictions Screen is used to create rules which will govern when Rate Plans can and cannot be sold.

There are two different types of Restrictions that can be created:

1. Isolated – This can be used to restrict a single level without effecting other levels and packages within.
2. Cascading – This can be used to restrict more than one level at a given time.  It acts like a waterfall effect, for example, if you wanted to restrict all levels except for level one, clicking on level two will restrict all levels from two downwards.

Close Outs

Select the Start/End Dates and select Refresh.

There are four different ways to change the Status of the date/room type to be either O (Open) or C (Closed)

1. One by One – Under the day and across from the room type required to Close Out, click on the ‘O’ once and the status will change to ‘C’. This now means that this room type, for this particular day will be Closed Out. Clicking again will shift the status back to O. Once the Status is set as required, repeat the process until all required dates for each room type have been set correctly.
2. By Room Type – Click on the Show by Room Type, then click Refresh. By single clicking on the room type on the left-hand side of the grid, it will set the status for all dates across the grid to be O or C. Once the Status is set as required, repeat the process until all room types have been set correctly.
3. By Date – By single-clicking on the Date across the top of the grid it will set the status for all dates across the grid to be O or C. Once the Status is set as required, repeat the process until all dates have been set correctly.
4. Pattern fill can be used, if for example, a rate is to be closed out every Friday and Saturday in a certain date range this method can be used for speed and accuracy.
   Click Pattern Fill, Choose the Date Range, tick the days, change the Status, Apply and Save Changes.

Minimum Length of Stay

New reservations arriving on the date where a Minimum Length of Stay restriction is in place, must meet the minimum number of days on the Minimum Length of Stay restriction in order to be booked.
For example, if you have a Minimum Length of Stay restriction on Saturday for 3 nights, a guest trying to book a new reservation for Saturday only, would not be able to book a reservation, as it does not satisfy the minimum length of stay restriction of 3 nights.
If the new reservation were arriving on Saturday for 3 nights, then the reservation would be able to be booked.
A guest trying to book a reservation for Friday and Saturday would also be able to book the reservation, as it does not arrive on Saturday and is not subject to the Minimum Length of Stay restriction.

• Click Add
• Choose the Start/End date
• Tick the Day(s) applicable
• Input the Value (this is the night(s) you will accept)
• Can specify particular Room Types if required
• Click Apply
• Save/Apply Changes at the bottom of the page

Should you wish to amend the override for certain dates in the Start/End selection, you can use the Override section underneath.

• Click Add
• Choose the Date
• Change the Value (this is the night(s) you will accept, from the example below it is changing to allow a 1-night stay)
• Can specify particular Room Types if required
• Click Apply
• Save/Apply Changes at the bottom of the page

Minimum Stay Through - PMS only does not connect to online channels

If any part of a new reservation touches the Minimum Stay Through restriction dates, it cannot include less than the minimum number of days on the stay restriction in order to be booked.
For example, if a Minimum Stay Through restriction is set up on Saturday for 3 nights, a guest trying to book a reservation for Friday through Saturday would not be able to book a reservation, as it includes fewer than the minimum number of days on the Minimum Stay Through restriction.
If a guest wanted to stay Friday, Saturday, and Sunday, then he would be able to book the reservation.

• Click Add
• Choose the Start/End date
• Tick the Day(s) applicable
• Input the Value (this is the night(s) you will accept)
• Can specify particular Room Types if required
• Click Apply
• Save/Apply Changes at the bottom of the page

Should you wish to amend the override for certain dates in the Start/End selection, you can use the Override section underneath.

• Click Add
• Choose the Date
• Change the Value (this is the night(s) you will accept, from the example below it is changing to allow a 2-night stay)
• Can specify particular Room Types if required
• Click Apply
• Save/Apply Changes at the bottom of the page

Closed to Arrival and Closed to Departure are also available to choose which will restrict when the guest can arrive or depart on their reservation.

• Click Add
• Choose the Start/End date
• Tick the Day(s) applicable
• Can specify particular Room Types if required
• Click Apply
• Save/Apply Changes at the bottom of the page

Should you wish to amend the override for certain dates in the Start/End selection, you can use the Override section underneath.

• Click Add
• Choose the Date
• Leave the box unticked should you wish for the guest to arrive or depart on this date
• Can specify particular Room Types if required
• Click Apply
• Save/Apply Changes at the bottom of the page

Copy Restrictions

You can copy a restriction set to other Rate Plans.

Please select ‘Copy’ at the bottom of your screen and the following screen will come up. Use the drop-down to choose the Rates you wish to copy your restrictions too. Select which restrictions you wish to copy across, if choosing Close Outs remember to change the change range to cover the dates required. Click Copy *Please note that by copying you will override/remove any existing restrictions