Booking.com Room and Rate Self Mapping

This article will enable you to manage the mapping of your own rooms and rates between Rezlynx, Roomlynx and Booking.com. 

The rate plan and room type must be created at Booking.com before mapping in Guestline Distribution

 

Contents

Step 1 – Add conversions in Guestline Distribution
Step 2 – Resync from Rezlynx
Step 3 – Check Rates Per Day in Guestline Distribution
Step 4 – Check Restrictions Grid in Guestline Distribution
Step 5 – Resync from Guestline Distribution
Step 6 – Check the new rates are updating to Booking.com

 

Step 1

In Rezlynx PMS - Distribution > Connection Configuration > Conversions

 

In Distribution (Roomlynx) - Channels > Channel Settings > Conversions

 

1. Select the correct Property from the drop-down menu
2. Select Booking.com from the Channel drop-down menu
3. Select the Room Rate tab
4. Select the Refresh Booking.com Rooms & Rates button
   
   Note:
   This will pull the most up to date room and rate information from Booking.com and store it. This is extremely important, as this is what allows you to choose Booking.com rooms and rates from the drop downs. Additionally, Roomlynx uses this stored data to send updates to Booking.com, so it is vital that this step is performed when mapping something new
   
   
   
   
5.  Click Add Row
   
   
6. Tick 'Not Managed' if Roomlynx is not to send rates and restrictions to Booking.com for this conversion, use this option for ‘Derived’ rates
   
   
7. Select the Rezlynx rate plan to be mapped from the PMS Rate drop-down list
   Note: the rate plan will only show if it has been exposed to Roomlynx, in Rezlynx > Rate Plans
   
   
8. Select the Rezlynx room to be mapped from PMS Room drop-down list.
   Note: the room type will only show if it is available on the PMS rate plan 
   
   
9. Select the Booking.com rate plan from the Channel Rate drop-down list
   
   
10. Select the Booking.com room type from the Channel Room drop-down list
    
    
11. Multiple rows can be added at the same time. Once you have added all the conversions you need to, select Save
    
    
12. Ensure that ‘Default’ PMS codes are defined. This will ensure any reservations on un-mapped room/rates can still enter the system.

Note:

• Any rate plans being mapped to Booking.com must NOT exceed more than 99 Max LOS. This setting can be found on the rate plan header in Rezlynx (Nights Per Room from)

Once Mapping has been completed in Roomlynx Conversions, the following Steps MUST BE FOLLOWED to ensure all Rates and Availability update successfully from Guestline Distribution to the Booking.com Extranet!

 

Step 2

In Rezlynx PMS - System >Tools > Re-Sync

 

1. Under Roomlynx, Rate Related, change Nights to 365
2. Tick Flex Rates. From the drop-down menu select the rate(s) you have mapped.
   
   Note: rate plans will only show in Flex Rates if they are using a Flex Table. This step can be skipped for rate plans using a static Rate Table.
   
   
3. Tick Restrictions. From the drop-down menu select the rate(s) you have mapped. (replicate for Ceilings if in place)
   
   
   
   
4. Click Confirm 

Note:

• Re-Sync's should only be performed when a new room and/or rate plan is mapped and for only that Rate Plan.

Step 3

In Distribution (Roomlynx) - Configuration> Rates > Rates Per Day

 

1. Select the mapped rates and ensure the rates are correct

Note:

• Apply Price Variance if required 

Step 4

In Distribution (Roomlynx) - Configuration> Restrictions > Restrictions Grid

1. Select Booking.com as the channel and ensure that the new rates are displaying with correct Availability and Restrictions.

Note: 

• Apply Closure by Rate in Roomlynx if required
• Apply Threshold Closure Roomlynx if required

Step 5

In Distribution (Roomlynx) - Channels > Resynchronisation >

Resynchronisation

1. Select today as the start date and the end date as 365 days in the future
2. Select Booking.com
3. Tick Inventory, Rates and Restrictions
4. Highlight the rate(s) you have just mapped
5. Click Start Resync

 
Step 6

1.  

In Rezlynx PMS - Home > Distribution Monitoring (further details here)

 

In Distribution (Roomlynx) - Monitoring > Monitoring > Monitoring

 

Old Monitoring 

1. Ensure the interface is updating without red or amber lights on Rates & Availability.
   Note: check the ‘Last Active’ timestamp to make sure the updates you have just sent have been sent to Booking.com. If this timestamp does not show the current time, then the updates are still processing.
   
   
   
   
2. Once the updates have completed, check that Rates, Availability and Restrictions have updated as expected to the Booking.com Extranet
3. The rooms and rates are now mapped.

 

New Monitoring

1. Ensure the interface is updating without red or amber lights on Availability.
   Note: check the ‘Last Updated’ timestamp to make sure the updates you have just sent have been sent to Booking.com. If this timestamp does not show the current time, then the updates are still processing.
   
2. Once the updates have completed, check that Rates, Availability and Restrictions have updated as expected to the Booking.com Extranet
3. The rooms and rates are now mapped.
   
   

 

Check the Booking.com website for incorrect rates and/or restrictions. Check the first couple of reservations are correct

Note:

• If rates, availability, and restrictions are showing correctly on Booking.com extranet, but not on their website, then please contact your Booking.com Support Team for assistance.

If after all checks have been made and you still require assistance please contact support@guestline.com