Outgoing Correspondence allows you to view all SMS, Fax and emails that have left the system. It is a great way to check that confirmation emails are being sent.
This can be found under Front Office in the Guest Journey, you will see that you can select the date you would like to see as well as the operator if you are looking to see a message that was sent by a particular person.
The property is only applicable if your site is part of a group, in which case you can select the relevant one from the drop-down. Once you have selected your filters, press refresh.
Below, you will see in blue any items that have been sent. It displays the date and time it left the system, the subject, recipient’s details, operator and the site ID.
If you would like to see the message that was sent you can click on the blue hyperlink which will then take you through.