TravelClick Rate Plan Self Mapping

This article will enable you to manage the mapping of your own rooms and rates between Rezlynx, Distribution Hub and TravelClick. At the bottom of each step is a short video that will show you what has been described in that step.

*The rate plan and room type must be created on TravelClick before mapping in Distribution Hub*

 

Step 1 - Add Mapping Conversions in Distribution Hub

In Rezlynx PMS - Distribution Hub > Connections > Mapping

OR

In Distribution Hub - Channels > Connections > Mapping

Adding a Room Type

1. Select the correct Property from the drop-down menu
2. Select TravelClick from the Channel drop-down menu
3. Select Room from the Conversion Type drop-down menu
4. Click Add
   
   
5. Select the Rezlynx room to be mapped from the PMS Value drop-down list;
6. Enter the TravelClick room code in the Channel Value
7. Click Save
8. Repeat points 4 to 7 until all conversions are added 

• Ensure that a ‘Default’ conversion is ticked. This will ensure any reservations on un-mapped rooms can still enter the system.

Adding a Rate Plan

1. Select Rate from the Conversion Type drop-down menu
2. Click Add
   
   
3. Select the Rezlynx rate plan to be mapped from the PMS Rate drop-down list
4. Enter the TravelClickrate code in the Channel Value
   
5. Click Save
6. Repeat points 2 to 5 until all conversions are added 

Note: Room Availability, Restrictions, Rates will only update if the TravelClick room code and TravelClick rate code values are correct and matching the TravelClick extranet

• Ensure that a ‘Default’ conversion is ticked. This will ensure any reservations on un-mapped rates can still enter the system.

 

Step 2 - Re-sync From Rezlynx PMS

In Rezlynx PMS - System >Tools > Re-Sync

1. Under Distribution Hub, Rate Related, change Nights to 365
2. Tick Flex Rates. From the drop-down menu select the rate(s) you have mapped.
   
   Note: rate plans will only show in Flex Rates if they are using a Flex Table. This step can be skipped for rate plans using a static Rate Table.
   
   
3. Tick Restrictions. From the drop-down menu select the rate(s) you have mapped. (replicate for Ceilings if in place)
   
   
   
   
4. Click Confirm 

Note:

• Re-Sync's should only be performed when a new room and/or rate plan is mapped and for only that Rate Plan.

Step 3 - Check Rates Per Day in Distribution Hub

In Rezlynx PMS - Distribution Hub > Rates > Rates Per Day

OR

In Distribution Hub - Configuration > Rates > Rates Per Day

1. Select the mapped rates and ensure the rates are correct

• Choose the Channel i.e. TravelClick
• Untick All Rate Plans and tick the rate required
• Click Display

Note:

• Apply Price Variance if required 

Step 4 - Check Restrictions Grid in Distribution Hub

In Rezlynx PMS - Distribution Hub > Restrictions > Restrictions Grid

OR

In Distribution Hub - Configuration > Restrictions > Restrictions Grid

1. Select TravelClick as the channel and ensure that the new rates are displaying with correct Availability and Restrictions.

Note: 

• Apply Closure by Rate in Distribution Hub if required
• Apply Threshold Closure Distribution Hub if required

Step 5 - Resync from Distribution Hub

In Rezlynx PMS - Distribution Hub > Connections > Resync

OR

In Distribution Hub - Channels > Resynchronisation > Resynchronisation

1. Select today as the start date and the end date as 365 days in the future
2. Select TravelClick
3. Tick Inventory, Rates and Restrictions
4. Highlight the rate(s) you have just mapped
5. Click Start Resync

Step 6 - Monitoring Checks

In Rezlynx PMS - Distribution Hub > Connections > Monitoring (further details here)

OR

In Distribution Hub > Monitoring > Monitoring

There are 2 areas in which monitoring checks can be completed. Which you use, will be dependant on the setup of your Distribution Hub account.

• For a TravelClick connection via a dual Distribution setup - Follow Standard Monitoring Checks
• For a TravelClick connection via a "typical" setup - Follow New Monitoring Checks

Standard Monitoring Checks

1. To revert to Standard Monitoring, you will need to select "Temporarily view Standard Monitoring" from the main monitoring page. 
   
2. Ensure the interface is updating without red or amber lights on Rates & Availability.
   Note: check the ‘Last Active’ timestamp to make sure the updates you have just sent have been sent to TravelClick. If this timestamp does not show the current time, then the updates are still processing.
   
   
   
   
3. Once the updates have completed, check that Rates, Availability and Restrictions have updated as expected to the TravelClick Extranet
4. The rooms and rates are now mapped.

 

New Monitoring Checks

1. Ensure the interface is updating without red or amber lights on Availability.
   Note: check the ‘Last Updated’ timestamp to make sure the updates you have just sent have been sent to TravelClick . If this timestamp does not show the current time, then the updates are still processing.
   
2. Once the updates have completed, check that Rates, Availability and Restrictions have updated as expected to the TravelClick Extranet
3. The rooms and rates are now mapped.
   
   
   

Note: If rates, availability, and restrictions are showing correctly on TravelClick extranet, but not on their website, then please contact your TravelClick Support Team for assistance.

If after all checks have been made and you still require assistance please contact support@guestline.com