Enquiry Close Codes have to be selected when Closing an Advanced C&B Enquiry. The Enquiry Close Codes are included on the Enquiries report and can be used to track the reasons why guests have closed an Enquiry.
Select New.
Enter/Select the following details:
Enquiry Close Code - Code used to identify the close reason (Maximum of 12 digits).
Description – Description of the Enquiry Close Code Reason.
Press Save.