The waitlist facility allows you to take a waitlist reservation when the hotel or specific room are full.
This means that it is clear to see that another event is waiting, should you cancel one for the same date.
- To create, select the status of waitlist when creating the event.
- Select the waitlist priority (free type any specific details that need to be mentioned)
- Choose the waitlist reason and save.
On the diary the waitlist booking will display as a clock, the same way an enquiry will show.
When you click onto the clock you can see a brief overview of the waitlist, which includes a hyperlinked Event Reference, which can be used to navigate to the booking.
There is also a report to show your waitlist bookings, which is found in Advanced C&B> Events > Waitlist.
When you select the Booking Reference here, it will give you three options, show event, show booking or set priority. Show event takes you into the main event page, and show booking takes you to the function page.
If the availability opens up for your waitlist booking, change the status to provisional/confirmed etc.