This article will enable you to manage the mapping of your own rooms and rates between Rezynx, Roomlynx and WIHP (Metasearch).
Contents
Step 1 – Add conversions in Guestline Distribution
Step 2 – Resync from Rezlynx
Step 3 – Check Rates Per Day in Guestline Distribution
Step 4 – Check Restrictions Grid in Guestline Distribution
Step 5 – Resync from Guestline Distribution
Step 6 – Check the new rates are updating to WIHP
Step 1 – Add conversions in Guestline Distribution
1) Go to Guestline Distribution > Channels > Conversions
2) Select the correct Property from the drop-down menu
3) Select WIHP from the Channel drop-down menu
4) Select Room Type from the Conversion Type drop-down menu
5) Click Add
6) Select the Rezlynx Room Type to be mapped from the PMS drop-down list
7) In the Channel Value enter the room code as per the PMS room code
8) Click Save
9) Repeat points 5 to 8 until all required conversions are added for Room Types
Then repeat points 1 to 4, however on point 4, choose Conversion Type Rate Plan
10) Select Add
11) Select the Rezlynx Rate Plan to be mapped from the PMS drop-down list
12) In the Channel Value enter the room code as per the PMS room code
13) Click Save
14) Repeat points 10 to 13 until all required conversions are added for Rate Plans
Once Mapping has been completed in Roomlynx Conversions, the following Steps MUST BE FOLLOWED to ensure all Rates and Availability update successfully from Guestline Distribution to WIHP!
Step 3 – Resync from Rezlynx
1) Go to Rezlynx > System > Tools > Re-sync
2) Under Roomlynx, change Nights to 365
3) Tick Flex Rates. From the drop-down menu select the rate(s) you have mapped. Note – rate plans will only show in Flex Rates if they are using a Flex Table. This step can be skipped for rate plans using a static Rate Table.
4) Tick Restrictions. From the drop-down menu select the rate(s) you have mapped. (replicate for Ceilings if in place)
5) Click Confirm
Note - Re-Sync's should only be performed when a new room and/or rate plan is mapped. If the rate plan is not a “Flex Rate” Flex Rate Re-Sync is not required.
Step 4 – Check Rates Per Day in Guestline Distribution
1) Go to Guestline Distribution > Configuration > Rates > Rates Per Day
2) Select the mapped rates and ensure the rates are correct
Ensure Price Variances are applied in Roomlynx if required
Step 5 – Check Restrictions Grid in Guestline Distribution
1) Go to Guestline Distribution > Configuration > Restrictions > Restrictions Grid
2) Select WIHP as the channel and ensure that the new rates are displaying with correct Availability and Restrictions.
Apply Closure by Rate in Roomlynx if required
Apply Threshold Closure in Roomlynx if required
Step 6 – Resync from Guestline Distribution
1. Go to Guestline Distribution > Channels > Resynchronisation
2. Select today as the start date and the end date as 365 days in the future
3. Select WIHP
4. Tick Inventory, Rates and Restrictions
5. Highlight the rate(s) you have just mapped
6. Click Start Resync
Step 7 – Check the new rates are updating to WIHP
1. Go to Guestline Distribution > Monitoring > Monitoring
2. Ensure the interface is updating without red or amber lights on Rates & Availability.
Note - check the ‘Last Active’ timestamp to make sure the updates you have just sent have been sent to WIHP. If this timestamp does not show the current time, then the updates are still processing.
Note - WIHP, unlike other connections, has only one interface as reservation are not sent from WIHP.
3. Once the updates have completed, check that Rates, Availability and Restrictions have updated as expected to WIHP.
4. The rooms and rates are now mapped.
5. Please check that you are happy with the updates to WIHP.