Rezlynx FAQs

To help you find the answers to your commonly asked questions, or to answer those questions you didn't even know you had yet! We have compiled this list of Rezlynx Frequently Asked Questions.

This list is based on Support tickets that customers' like you have logged with us on a frequent basis.

How do I add a payment onto a ledger account?

Please see this article: Aged Debtors - Payments

How do I create a no-show invoice?

Please see this article: How to use Non-Resident Accounts (NRA's)

How do I view my previous End Of Period reports?

Please see this article: How to use the Period End Archive Report

I need help understanding the front of house and financial reports in Rezlynx!:

Please see this section: Rezlynx Reporting

How do I make a correction to a resident's room bill?

Please see this article: Understanding Room Billing

How do I create a group booking?

Please see this article: How to Create a Group

How do I change the rate on a group booking automatically part way through the stay?

Please see this article: How to use Mid Stay Changes

How do I setup Rate Plan restrictions in Rezlynx?

Please see this article: Rate Plan Restrictions

How do I change the date of an event in Advanced C&B?

Please see this article: How to amend the date of an Event

How can I update multiple room bookings in a multi-room booking at the same time?

Please see this article: Multi-room Additional Features