Adding a Deposit to a CRS Reservation

Locate the required CRS Reservation using the search criteria filters available and select the CRS Ref Hyperlink.

Once in the reservation click on the policies & payment tab within the relevant booking segment.

If payment is being taken via the payment gateway, enter the amount to be charged in the value box and then click on take payment of.

This will open up your payment gateway, where you will be able to select the card type, enter the card details and process the payment securely to produce a tokenised reference.
The Deposit prompt Box will then display on the screen so the deposit can be posted onto the reservation.

If the deposit has been paid by bank transfer, cash or a credit card at the property, click on the Deposit button.

Then proceed by clicking on the Add button.

Choose the appropriate pay type and click post to add the payment.

If there are multiple rooms on the segment, a deposit can be split across the rooms.

This is done by clicking the Deposit button in the policies & payment tab and then scrolling across to the right-hand side of the screen using the grey bar.

Click on Split and the system will automatically calculate the value to split the deposit evenly.
It is possible to manually enter/amend the deposit values to be split. The Clear All, Auto and Auto Fill options can assist users with this.

Once the deposit has been split correctly, click split to apply.