GuestStay Enhancement - Pre-Populated Guest Data

Overview

Release: December 2020

Possibly the most requested new feature yet, we now bring through information on the existing guest profile, often captured at booking and stored in the PMS, so guests don't have to enter their details twice.

How it works

At present when guests start their digital registration they will have pre-populated their profile data stored in the PMS. This includes:

• Title
• First name
• Last name
• Nationality
• Email address (generic booking.com email address will not be prefilled)
• DOB
• Phone number
• Address line 1
• Address line 2
• Postcode
• City
• Country
• More fields will be added soon.

Activation & Configuration

This functionality has been enabled for all active GuestStay Digital Registration properties. So there are no additional configuration requirements.