How to complete HotelDirect conversions

Conversion 1 – Currency

Every channel connection (including Guestline Booking Modules) requires a Conversion Type of Currency to be created.

The Currency entered into Roomlynx must be the same Currency as saved in Rezlynx and can be found in SYSTEM>INI SETTINGS>SITE INFORMATION>HOME CURRENCY CODE

(to note, in Rezlynx the currency will be in text, however, in Roomlynx it needs to be entered in code/index format).

To enter the Currency in Roomlynx follow the steps below:

1. Click on Channels on the top menu bar and then Click on Conversions
2. Select the Property required from the first drop down menu
3. Select the required channel from the Channel drop down menu
4. Select Currency in the Conversion Type drop down menu
5. Click Add 
6. Enter the correct currency code i.e. EUR, GBP, THB into both the PMS and Channel Value cells
7. Click Save
8. Tick ​the Default box 

1. TO NOTE: The currency is sent to most channel connections and used on the Guestline Booking Engines, therefore the currency must be set to the currency expected by the channels.  It is not possible to use different currencies on different channel connections. 
2. There should be no reason to change the currency once added, changing the currency in Rezlynx once the database is live has reporting and financial implications and should be discussed with the Project Manager and/or Support Manager before any changes are made.
3. Troubleshooting
4. If an error on the Roomlynx - Monitoring Page indicates that a currency is inaccurate, Click Edit and ensure there are no spaces after either of the entries. 

Conversion 2 - ​Card Code

If Payment Gateway is being used by the property, card conversions will need to be applied.

1. Select Card Code from the Conversion Type drop down menu
2. Click Add
3. Enter the required Pay Type Code from Rezlynx into the PMS value and the Channel Value 
4. Click ​Save 

HotelDirect Card Values are shown in the example below and should be entered exactly as shown i.e. in uppercase without any gaps/spaces.  The PMS Values shown are an example only and can be any value as set in Rezlynx. 

Conversion 4 - PMS Only Media Source Code

​​Every channel connection (including Guestline Booking Modules) requires a Conversion Type of Media Source to be created.

The Media Source entered into Roomlynx must be the same Media Source as saved in Rezlynx and can be found in SYSTEM>CODES & RULES>MEDIA SOURCE CODES

To enter the Media Source in Roomlynx follow the steps below:

1. Click on Channels on the top menu bar and then Click on Conversions
2. Select the Property required from the first drop down menu​
3. Select the required channel from the Channel drop down menu
4. Select Media Source in the Conversion Type drop down menu​
5. Click Add 
6. Enter the media source code i.e. BOOKING_COM, into the PMS Value cell - leaving the Channel Value blank
7. Click Save
8. Tick ​the Default box ​

Troubleshooting

If an error on the Roomlynx - Monitoring Page indicates that a Media Source code is inaccurate, Click Edit and ensure there are no spaces after the entries. 

Conversion 6 - Room, Rate​ Type

** CRITICAL ** after every mapping change the following Mapping Update Process must be followed

** CRITICAL ** after every mapping change the following Mapping Update Process must be followed