How to add/change a cancellation policy on Direct Booking Manager (DBM)

To amend or create a new cancellation policy for rates that appears on your Direct Booking Manager (DBM). 

1. Click Edit and amend as appropriate existing policies, Click Save
2. Click New and complete the appropriate cells, Click Save
   

To then apply/change a cancellation policy for rates that appears on your Direct Booking Manager (DBM):

1. Click Edit on the rate plan you wish to modify
2. From the Cancellation Policy drop down select the correct policy
3. Click Save

This change will not be automatic, to see the changes a refresh will be needed by the Guestline support team.

Note: Cancellation Policies will only affect the Direct Booking Manager and RoomlynxWS, it will not amend any OTA's.