If you’d like to request a change to your account, please fill in the attached Request For Change form, have it signed by your authorised signatory and send it to guestpay@guestline.com
The Request for Change form may also be instigated by the acquiring team following any alerts that changes have been made on your account.
Here are some examples when a Request for Change will be required:
- Change in Bank Details
- Change in your trading website URL
- Change in authorised signatory
- Additional POS Requirements to your current volumes
- Significant Change in your business volume
- Additional / Alternative Payment Methods
If you are requesting anything that would involve an outright purchase or monthly rental you will also be required to complete a signed hardware order, this will be arranged by your Guestline Account Manager.
If you require any assistance with completing the form please contact the GuestPay onboarding team on guestpay@guestline.com