If you have received a new terminal, either additional or a replacement or simply have an existing terminal that was not paired as part of the go-live.
Contact email@example.com with the following information:
Subject: TRU-LINK Setup Request
|Site Name||Terminal ID||
(Mobile / Countertop)
|Serial Number||Friendly Name|
|Example||Guestline Hotel||T0001234||Mobile||123456789||Reception Left|
Your Terminal ID and Serial Number can be found here:
- There will be a terminal ID (TID) and a Serial Number (S/N) unique to every terminal.