If you have received a new terminal, either additional or a replacement or simply have an existing terminal that was not paired as part of the go-live.
Contact guestpay@guestline.com or support@guestline.com with the following information:
Subject: TRU-LINK Setup Request
| Site Name | Terminal ID |
Terminal Type (Mobile / Countertop) |
Serial Number | Friendly Name | |
| Example | Guestline Hotel | T0001234 | Mobile | 123456789 | Reception Left |
Your Terminal ID and Serial Number can be found here:
- System
- Version
- There will be a terminal ID (TID) and a Serial Number (S/N) unique to every terminal.
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