If you are new to the Tru-Link integration here are some useful tips to get you started.
In order to use the integration your Terminal needs to be in a Paired state. Follow the instructions here:
The onboarding team will pair your chosen terminals upon go-live. Once in paired mode you will not be able to use the Sale / Pre-Auth / Completion / Refund manually on the terminal. These type of transactions should be carried out using the available features in Rezlynx.
You will still have the ability to use Quick Pay on the terminal however we would not advise using this as you may find it more difficult to balance.
If you want to unpair the terminal to use it in a standalone mode you can follow the instructions here: If you decide to do this mid way through your day please be mindful that you will have integrated and non-integrated payments to balance on your next Z Read.
If you would like to pair a terminal that has not been integrated before, please follow the instructions in this article: Guestpay Integrated PEDS - Adding Additional Terminals