Rate Search is accessed from the Guest Journey Menu under the Property column.
Within the Rate Search you can search for a rate using the following filters;
The search criteria includes;
- From Date
- To Date
- Specific Room Type
- Specific Rate Plan
- Market Segment
- Promotional Code
- Hide When Restricted By
There are 3 View Modes to chose from; Room By Rate, Room Type and Rate Plan.
Companies can be attached to rate plans. To return any rate plans specific to a company, the company needs to be searched for, and selected for the applicable rate plans to display.
Promotional Codes can also be attached to rate plans. These need to searched for and attached to display applicable results.
When you use the Company and Promotional Code filters, it is best not to select a Specific Rate Plan as you may not return any results.
There are a few tick box options to allow you to 'Hide Rates when Restricted By', 'Display Rates in Price Order', and 'Only Show Rate Plans Specific to This Company'. These will affect the results displayed in your rate search.
Once you have entered the relevant search criteria, the rate plan search button will turn from blue to red. Please select it to view your results below.
Rate Search Results
The search results can be viewed in 3 different styles;
Room By Rate shows the room types across the columns at the top, and the rate plans on the left. The prices show in the grid below. When you move your mouse over the rate plan or room type code, it will give you a full description.
There are 3 colours used in a key at the bottom.
Yellow = Rate Unavailable;
Red = No Availability;
Green = Rate Unavailable and No Availability.
Room Type displays the each of the room types in rows on the left, with the rate plans to the right and the following information next to the rate plan description;
Rate Plan shows the each of the rate plans on the left, with the room types to the right and the same information as the Room Type View Mode.
When the 'Only Show Available Rate Plans' box is unticked, you will see the reason why a rate plan may not be available.
To make a reservation, click on a cell against your required room type and rate plan to take you through to the reservation screen.
Rate Search from the Availability Screen or Planner
The Rate Search screen will also open when a room type is selected from the availability screen or a room is chosen from the planner. The information selected will pull through into the Rate Search filters.