How to use the No Shows Report

The No Shows Report enables you track bookings that were not checked in on the day of their arrival prior to night audit being completed. If the 'System Date' feature has been enabled, the 'No Show' functionality is automatically enabled; any reservations arriving 'today' and not checked-in will be converted to a status of 'No Show' when the 'End Of Day' period is closed. When manually closing the 'End Of Day' period, operators will be notified of reservations to be converted to 'No Shows'

Filters available: Arrival Date From, Arrival Date To, Display By (Surname/ Room ID/ Company/ Booking Reference)

Can Filters be saved: No
Are there hyperlinks: Yes (Refresh Only)

Information

Title, Forename, Surname, Booking Reference, Ledger, Arrival Date, Room ID, Adults, Children, Infants, Rate Plan

Can be compared with:

Number of no shows on the dashboard home page tab

Reservation Search - filtered by status ‘no show’

Cannot be compared with:

Status Change (C&B) – The Status Change Report does not include no show functions

Actual/Forecast: Actual Only

Tax Calculation: N/A

Export Options: Export to CSV with no additional fields given