Setting the Pre Arrival Email with Check-in Link

SETTING THE PRE ARRIVAL EMAIL WITH CHECK-IN LINK

Pre Arrival Templates can be created within the Template Editor in Rezlynx. This can be found under the Gears Icon, System Menu and Template Editor.

Inside the created template you can then insert the digital registration link which will take the guest to the Check-In Screen online. You can also put the link into an already existing pre-arrival template that you have set up without the need to recreate a whole new template.

Insert the following URL this will pre-populate the guest information with the generation of the automatic emails from within Rezlynx, saving your guest time. 

https://guest.eu.guestline.app/%SITEID%?reservationNumber=%BOOKREF%&familyName=%ROOMLEADSURNAME%

These URLs can be entered into the HTML coding to create the button within the email or can be embedded as a Hyperlink to direct the guest to the Check-In screen. For further assistance on Template Editor please click here

Template Automation can be set up in Template Automation within the Gears Icon, Tools and Template Automation. You can specify within this area the number of days prior to arrival that a guest will receive their pre-arrival email. Our research has found that 4+ days prior to arrival they are more likely to complete the online check-in process. 

Additional Information on creating the Template Automation can be found on the Guestline Support Portal - here