Network Specifications
Category 5 Ethernet (CAT5e) or Category 6 (CAT6) cabled internal network.
All relevant cables must be pre-patched into wall ports and to a switch, Guestline Ltd does not install any cabling.
All EPOS Terminals (not mobile) must be connected, via cable to the network. There must be no Wireless/Range Extenders or Power Line Adaptors used.
Mobile EPOS Device Environment (Wi-Fi)
The mobile devices need to connect to a Wi-Fi network that is part of the business network or at least, the same network that the EPOS server is on. We would usually recommend putting the device into a “Learning Mode” or installing a kiosk app. This will just give users access to the apps that they need and not the full operating system on the device.
Firewall Safelist
The EPoS system utilises some of the latest Microsoft Azure, and AWS technologies as well as modern API connections. As such the EPoS terminals will need to be able to access the following URLs. If your internet connections are restricted, then these will need to be provided to your IT systems managers.
- *.guestline.net
- *.ap.guestline.net
- *.eu.guestline.net
- *.roomlynx.net
- *.rezlynx.net
- *guestline.com
- *.rezlynx.org
- *.roomlynx.org
- *.guestline.app
- zdassets.com
- *.zendesk.com
- getbeamer.com
- googleapis.com
- gstatic.com
- com
- blob.core.windows.net
- *.gravatar.com
- com
- *.optimizely.com
- octopus.app (ports 10943 and 10933)
- CIDR range 20.54.231.112/28
- *.visualstudio.com
- *.applicationinsights.io
- *console.newbridgesoftware.co.uk*
- 4.175.252.115 - AppGateway
- resdiary.com/OAuth/V10a 1
- restaurantdiary.com/WebServices/Epos/v1 1
1 Only required if using the ResDiary interface.
Third-Party Anti-Virus Requirements
We constantly improve and keep the software up to date with the latest patches and features. To do this we remotely deploy the latest versions to your systems.
The processes involved can, in rare cases, be blocked by Third Party Anti-Virus applications. Please ensure that the following exceptions have been added to allow applications to run in these directories:
- C:\Octopus\*
- C:\Program Files\Octopus Deploy\*
- C:\Program Files\ Newbridge Software Ltd\* (32-bit)
- C:\Program Files (x86)\ Newbridge Software Ltd\* (64-bit)
- Newbridge file share is to be provided by the installation engineer.
Comments
0 comments
Article is closed for comments.