How to correct the wrong pay type used within room billing

To correct a wrong pay type used to post a payment onto a bill, please follow the below steps:

Choose the room/reservation from the drop-down

Take note of the pay type incorrectly used and the amount.

Click Add Payment
On that pay type enter a minus then the amount i.e. -75.00
Click Post
Tick both the original payment and the correction you have just posted
Click Transfer To > Choose a different split to move from the bill with the main charges
Click Confirm to move the charges
These payments now cancel each other out.

To add the correct payment method proceed back to:

An alternative way to remove the wrong pay type used would be to:

**Please note this can only be done with payments and not deposits taken prior to arrival

Tick the incorrect payment
Click Options > Delete - a comment must be entered as this will show on reporting i.e. wrong payment type used
Click Delete - you will see it reverse and display the comment entered
Tick both the original payment and the correction you have just posted
Click Transfer To > Choose a different split to move from the bill with the main charges
Click Confirm to move the charges
These payments now cancel each other out.