Check Out

All the departure rooms will be displayed, they are defaulted by surname but this can be changed using the Order By drop-down menu.

Next to the room number a print button will be displayed and either

• a Check out button – if the invoice is on a zero balance or going to sales ledger

or

• a Room Billing button - if the guest needs to pay the outstanding balance.

Click on Room Billing to take the payment.

Choose the Add Payment button
Use the auto or remainder buttons to populate the monies automatically or enter the amount manually next to the appropriate payment option.

Press Post to process the payment.

To print a copy of the invoice for the guest, Click Print, and be sure to click Finalise for the Invoice number to be generated.
You can also change the Billing Address, Apply Folio Style, or View in a different format.

Check the guest out by clicking Check Out > click Confirm to complete the checkout.

Once checked out the invoice will automatically finalise so therefore finalise only needs to be clicked prior to check out if the guest requires one at checkout.

Batch Print by Folio is present should you wish to view all bills with a balance left to pay.
You can also change the Billing Address, Apply Folio Style, or View in a different format.

Undo Checkout is available to your property if you have system date enabled which means you will see a date at the top right of the system.

This is only available on the same day the reservation has been checked out. 

To undo the checkout:

• Find the reservation
• Options > Undo Checkout
• It will state - Are you sure you would like to Undo Checkout and change the status of this booking to Resident? Click Yes then Click Save

The reservation will now be checked back in.