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Central Reservation System (CRS)

  1. Guestline Support Portal
  2. Central Reservation System (CRS)

Reservation

  • Adding a Deposit to a CRS Reservation
  • Adding a Room to a segment on a CRS Reservation
  • Adding a Segment to a CRS Reservation
  • Adding an Upsell to a CRS Reservation
  • Adding, Amending and Overriding a CRS Reservation
  • Creating a CRS Reservation
  • See all 12 articles

CRS Cancellations & No Shows

  • Cancellations at CRS - No Charge
  • Cancellations at CRS - Charge with existing Deposit
  • No Shows at CRS - To Ledger
  • No Shows at CRS - To Charge
  • No Shows at CRS - Charge with existing Deposit
  • Cancellations at CRS - Charge to go to Ledger Account
  • See all 7 articles

Enquiries

  • Creating a CRS Enquiry
  • How to locate, convert and close an existing CRS Enquiry

Property

  • How to Search for a Property in CRS
  • How to create a Property Group in CRS
  • How to add a Property Types in CRS
  • How to add Regions to CRS
  • How to create POI Details in CRS

Reports

  • How to use the Brochures Report
  • How to use the CRS Deposit Received Report
  • How to use the CRS Reservation Account Audit Report
  • How to use the Enquiries Tracker Report
  • How to use the Forecast Occupancy Report

Configuration

  • How to add an Access Code
  • How to add Brochure Types
  • How to add Cancellation Rules
  • How to add Commission Rules
  • How to add Denial Codes
  • How to add Enquiry Close Codes
  • See all 24 articles

CRS Log Reports

  • How to use the CRS System Logs Report
  • How to use the CRS Reservation Logs Report
  • How to use the Enquiry Logs Report
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